your data, handled with care

Privacy Policy

This Privacy Policy describes how Golfcore LLC (“we,” “us,” or “our”) collects, uses, shares, and protects the personal information of users of the GolfCore App (“the App”). By using the App, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. User-Provided Information: When using the App, users may provide personal information such as names, contact details, availability, preferences, and other relevant data necessary for caddie scheduling and management.

b. Automatically Collected Information: The App may collect certain information automatically, such as device information, usage logs, IP addresses, and cookies to enhance user experience and improve services.

2. Use of Collected Information

a. Operational Purposes: We use the collected information to facilitate caddie scheduling, manage tee times, and provide a seamless experience within the App.

b. Communication: We may use user-provided information to communicate with users regarding their schedules, updates, promotions, or important announcements related to the App's services.

c. Improvement of Services: Collected data helps us analyze user preferences, improve functionality, and personalize user experiences within the App.

3. Data Sharing and Disclosure

a. Third-Party Service Providers: We may share collected information with trusted third-party service providers to assist in operating the App, provided they adhere to strict confidentiality and security standards.

b. Legal Compliance: We may disclose personal information when required to comply with legal obligations, enforce our policies, respond to legal requests, or protect our rights or the rights of others.

c. Payments: When you subscribe to CaddyCore Premium on the web, payment is taken by Stripe, Inc., which receives your card details directly; the Management never sees or stores your card number. We keep a Stripe customer identifier, your subscription's plan, status and renewal date, and a record of each payment, and we send Stripe your name and, where you have given one, your email address. Where you purchase through the Apple App Store or Google Play, the store processes the payment under its own privacy policy and sends us a transaction record that we keep to grant and renew your subscription; we receive no payment details from the store.

4. Data Security

a. Security Measures: We employ industry-standard security protocols and take appropriate measures to safeguard user data against unauthorized access, alteration, disclosure, or destruction.

b. Limitations: While we strive to protect user information, no method of data transmission or storage over the internet is entirely secure. Users acknowledge that absolute security cannot be guaranteed.

5. User Controls and Choices

GDPR Compliance

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • The right to access your personal data and receive a copy of it.
  • The right to rectify inaccurate or incomplete data.
  • The right to request deletion of your data (“right to be forgotten”).
  • The right to data portability.

You can exercise these rights by contacting us at info@golfcore.org.

CCPA Compliance

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • The right to know the categories and specific pieces of personal data collected about you.
  • The right to request deletion of your personal data, subject to certain exceptions.
  • The right to opt out of the sale of personal data (GolfCore does not sell personal data).

To exercise these rights, contact us at info@golfcore.org. We will respond within the timeframe required by law.

a. Access and Modification: Users can access, review, and modify their personal information within the App's settings or by contacting us directly.

b. Opt-Out: Users can opt-out of promotional communications or certain data collection by adjusting their preferences within the App.

6. Children's Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Users will be notified of significant changes, and continued use of the App after modifications constitute acceptance of the updated Privacy Policy.

8. Contact Us

For any inquiries or concerns regarding this Privacy Policy or the handling of personal information, please contact us at (877) 960-3522.

By using the GolfCore App, users acknowledge that they have read, understood, and agreed to the terms outlined in this Privacy Policy.

Additional GDPR and CCPA Information

For further details about your rights under GDPR and CCPA, please refer to the contact section or email us at info@golfcore.org.

Developer services and API security

For developer accounts we process account and contact details, team roles, key identifiers and non-reversible key digests, agreement acceptance records and security audit activity. These records support account administration, access control and customer support. API key secrets are stored encrypted so authorized account members can reveal or copy them later. Plaintext secrets are not stored in the account database.

Cloudflare processes requests to operate and protect the API. Our API analytics record route category, method, status, timing, protection decisions and a daily pseudonymous network identifier. Protected asset analytics use an opaque account identifier. These analytics do not contain raw IP addresses, email addresses, cookies, bearer keys, query text or request bodies. They are operational estimates, not billing records. Cloudflare Analytics Engine retains these events for three months; provider request logs are separate and may contain request metadata.

Developer account, agreement and audit records are retained while needed to provide access, resolve disputes and meet applicable obligations. Contact support@golfcore.org to request access, correction or deletion, subject to those obligations. Access is restricted to authorized operators and service providers. The course-data API does not provide player locations, private club rosters or messages.